|HAIR TYPE||Peruvian Human Hair Bundle|
|SUITABLE DYING COLORS||1B#|
|HAIR QUALITY||Virgin hair|
1.Double drawn with double layer
2.Full cuticle in the same direction
3.Can be ironed and restyled
4.Fulland thick end,no splits
|PROCESSING TIME||Usually Ship The Order Within 24 Hours Except for Weekends and Holidays|
|DELIVERY TIME||Within 12 hours after payment, big order 5 days|
(1).After payment, if the goods been sent out / in producing, Cannot cancel order
(2).No refund if the result is man-made damage without the quality problem.
(3).No refund if the product have been used/washed. (The hair weft/lace is cut, losing texture, can not be reselled.)
(4).One year guaratee is provided, free-reparing after service. Buyer need to pay for shipping and only EMS express is allowed to send back.
A1:We have never received customs tax from our customers, and we don'know how much the customs ax will cost, so we
usually add the lowest customs tax value($10) on the invoice. You need to do customs clearance and pay for the customs
tax fees by yourself to get the package. Especially for the customers on Brazil and Africa. If there is any requirement of
customs tax, please leave massage when you place order.
Q2:what should i do if i am not satisfied with the item when i received it?
A2: If you are not satisfied with the item when you receive it, then please contact us through the massage immediately
within 7 days, you can get full refund if you send back the item. we will send you the for it, if it is the correct item you ordered
but you don't like it any more. if it is the wrong item we sent , then we will pay for the shpping fees.
ps: please don't wash the hair or do other things if you don't like it and want to send it back.
Q3:what should i do if the item caused problems after i use for some times?
A3:We promise all the customers the item with 1-year proper care. within 1 year. you can send the item back to repair
whatever problems you meet. but please kindly pay for the shipping fees when you send it back, and we will pay for the
shipping when we ship it to you again.
Q4:why i don't receive any reply when i send massage ?
A4:Because there is different time zone between us , some are even 12 hours different. but we will reply immediately
when wecome back to work(10:00am-19:00pm Beijing Time). So don't worry about anyting, we will solve it for you if
we receive your massage. thank you.